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Making data make sense

Resume: Pamela L. Kotler

e-mail: pkotler@datastep.com


Post-Doctoral Fellowship in Health Policy, Institute for Health Policy Studies,
UCSF School of Medicine, San Francisco 1998-2000

University of California, Los Angeles , Ph.D., Public Health, 1986

University of California, Los Angeles, M.S., Public Health, 1980


NIMH training grant in Epidemiology and Program Evaluation, 1979-1982

UCLA Graduate Division Research Grant, 1984

Who's Who in the American West, 1991-1993

Professional Experience

Institute for Health Policy Studies, University of California School of Medicine, San Francisco Health Services Researcher, July 1999 - July 2003

Directed a project with the California Office of Statewide Health Planning and Development to assess the feasibility of developing public reports of outcomes from intensive care units in California hospitals. The position involved project planning and management, review and summarizing of pertinent literature, hospital recruitment across the state of California, development and cultivation of relationships with appropriate hospital and health plan administrators and physicians, proposal writing, development of training sessions and training of chart abstractors, supervision of research assistants, administrative assistant and data analyst, developing and implementing of analysis plan, writing of final reports.

California Medical Review, Inc., One Sansome St., Suite 600 San Francisco, CA
Health Services Researcher, May 1998 - 1999

Developed economic analyses for Medicare quality improvement projects.

Provided training and consultation to management and analytic staff in the use of economic analysis, risk adjustment methodology and the interpretation of findings.

Performed analyses of Medicare data to identify patients with critical cardiac illnesses (such as myocardial infarction) and describe risk factors for poor outcomes.

Assessed outcomes from quality improvement efforts. Developed analyses from a linked OSHPD-Medicare database of hospitalizations for elderly Medicare patients.

The Permanente Medical Group, Department of Quality and Utilization, 1800 Harrison St., Oakland, CA 94612
Senior Consultant, March 1993 - May, 1998

Provided project management for teams of clinicians in developing and implementing clinical practice guidelines to improve quality of care.

Provided strategic planning and execution of project plan including training team members in guideline process, coordinating linkages with other departments, writing/editing guidelines, developing and implementing a communication plan for stakeholders and providing leadership to the team.

Developed extensive experience in recruiting and managing teams of physicians and hospital administrators to achieve common goals.

Designed and conducted evaluations to monitor the implementation of guidelines and the success of the implementation strategies.

Provided analytic support for the team and planned for implementation of guidelines in both inpatient and outpatient settings throughout the Northern California Region of Kaiser Permanente.

Developed and refined a methodology for guideline development, implementation and communication of practice guidelines.

Responsible for promoting the dissemination and adoption of guidelines throughout the organization.

Developed guidelines in areas of cardiovascular disease, diabetes, major depressive disorder and anxiety disorders, with particular reference to treatment in primary care.

Participated in regional steering groups creating care management programs for the treatment of cardiovascular disease, depression and diabetes in primary care.

Kaiser Foundation Health Plan, Department of Medical Economics and Statistics, 1950 Franklin Street, Oakland, CA 94612
Senior Medical Economics Analyst, November 1989 - March 1993

Designed, conducted, analyzed, prepared and presented evaluations of patient perceptions of innovative medical office and hospital projects; consulted with physicians and other medical center staff on design and methodology for surveys of patients and members of health plan; responsible for extensive analysis and reporting of inter-regional inpatient satisfaction data to upper management.

Designed, conducted, analyzed and presented focus groups with both Kaiser Permanente members and patients regarding their satisfaction with various services and expectations for service. In conjunction with these projects, conducted and evaluated several focus groups with Kaiser physicians and staff concerning their expectation of the service they could deliver.

Working as part of a team, developed and implemented an ongoing patient satisfaction survey used as a major part of a professional development system for Permanente physicians.

School of Social Welfare, University of California, Berkeley
Project Manager, 1986 - 1989

Managed all aspects of longitudinal study of the mentally ill living in the community.

Trained and supervised eight graduate research assistants and assisted with their dissertations.

Extensive data management and analysis.

Developed and wrote reports to funding agencies.

Wrote manuscripts for publication.

Assisted in the preparation of multiple proposals for funding.

Human Population Laboratory, California Department of Health Services, 2125 Berkeley Way, Berkeley, CA
Graduate Research Assistant, 1981 - 1985

Completed two papers for publication, assisted in developing and writing two grant proposals, obtained extensive experience with mainframe statistical application packages.

Performed other data analysis and research as requested.

City of Hope National Medical Center and New Hope Pain Clinic, Duarte, CA
Research Coordinator, 1979 - 1980

Computerized and managed ten years of data on chronic pain patients.

Department of Mental Health Services, County of Los Angeles, Los Angeles, CA
Research Assistant, 1979 - 1980

Assisted in evaluation of programs designed as alternatives to hospitalization for the chronically mentally ill.

Human Population Laboratory, California Department of Health Services, 2125 Berkeley Way, Berkeley, CA
Policy Analyst, February 1999 - August 1999 (Quarter-time position)

Worked on grant proposals to (1) develop a program for cardiac rehabilitation among the Medi-Cal population in San Bernardino County, (2) perform an observational study of atrial fibrillation and anticoagulation in AMI patients with the goal of developing better physician education programs and (3) create a process for linking longitudinal survey data from the Alameda County cohort to inpatient hospitalization data from the Office of Statewide Health Planning and Development

Volunteer Experience

Suicide Prevention Agencies

Worked for ten years as suicide prevention crisis counselor and sudden death grief counselor at agencies in Sacramento County (2 years), Marin County (2 years) and Berkeley, CA (6 years).


  • Gupta, N., Kotler, P. & Dudley, A. Considerations in the Development of ICU Report Cards. Journal of Intensive Care Medicine. 2002: 17(5): 211-217.

  • Hazan A & Kotler P. Characteristics of Sheltered-Care Operators in California. Hospital & Community Psychiatry. 1990;42(11):1245-48.

  • Kaplan G & Kotler P. Self-Reports Predictive of Mortality from Ischemic Heart Disease: A Nine Year Follow-up of the Human Population Cohort. Journal of Chronic Disease. 1985;38(2):195-201.

  • Kotler P. Having It All: Multiple Roles and Mortality. New York: Garland Press, 1989.

  • Kotler P & Wingard D. The Relationship of Occupational, Marital and Parental Roles to Subsequent Mortality. American Journal of Public Health. 1989;79(5):607-12.

  • Kotler, P & Redbird R. Women and Cardiac Rehabilitation. Home Healthcare Consultant. 2000; 7(2): 17.

  • Segal S & Kotler P. Community Residential Care. In David Rochfort (Ed.) Handbook on Mental Health Policy. Westport CT: Greenwood Press, 1989.

  • Segal S & Kotler P. Do We Need Board and Care Homes? Adult Residential Care Journal. 1989;3(1):24-32.

  • Segal S & Kotler P. Ten-Year Mortality Risk Among Mentally Ill Patients in Sheltered Care. Hospital & Community Psychiatry. 1991;42(7):708-13.

  • Segal S, Kotler P & Holschuh J. Attitudes Toward the Mentally Ill. Hospital & Community Psychiatry. 1993;44(5):555-60.


  • Kotler P & Segal S. Attitudes and Social Support Among the Psychiatrically Disabled. Paper presented at American Psychiatric Association, San Francisco, CA. May 10,1989.

  • Hazan A, Segal S & Kotler P. Sheltered-Care Operators: A Ten-Year Perspective. Paper presented at Society for the Study of Social Problems, Berkeley, CA. August 6, 1989.

  • Kotler, P. Evaluation Strategies in Health Care. Paper presented at New Visions, New Horizons: Northern California Kaiser Permanente Innovations Conference, San Francisco, CA. May, 1994

  • Kotler P & Shih, C. Piloting a Chest Pain Guideline at Two Medical Centers. Paper delivered at Advances in Managed Care Conference, San Francisco, CA, May, 1998.

  • IInnumerable presentations on various topics to senior management and department meetings at the Permanente Medical Group, Kaiser Foundation Health Plan and Hospitals and to physician and nurse groups to solicit recruitment into the CALICO project at other hospitals in California.